LOCATION & HOURS
Location & Hours of Alltribes.com
a. Alltribes phone numbers are
Toll Free: (800) 417-0024
Local: (480) 963-2284
A. Alltribes is open Monday through Friday from 8.00am to 4:00pm MST. Saturday and Sunday by Appointment Only.
Give us a call at (800)417-0024 to set up an Appointment.
A. Yes. Alltribes storefront is on the South-side of Baseline Road just West of the railroad tracks at
75 West Baseline Road Suite 6 Gilbert, AZ 85233
Alltribes also has a wholesale warehouse that is suitable for all types of buyers and visitors. You can even ask to see a silversmiths performing their craft.
A. Yes. In the past, we have had retail stores throughout the Southwest.
A. Yes. We are an independent company that manufactures and operates from a single facility that buys, sells, and trades with commercial merchants as well as the private sector.
A. Yes. We are currently involved with several nonprofit organizations and outreach programs.
A. We are open to new business opportunities. Please do not call. Use our
Contact Us page.
A. Yes. Please contact Richard Candy at Richard@AllTribes.com or by phone (480) 688-8792.
SHIPPING
Shipping Questions and Answers
A. Depending on what product you order and what day of the week, your order should ship with 48 hours. There are exceptions like large products other than jewelry, and whether or not the item has to be made. We try to keep all items in stock but because we hand craft many of our items, our artists may need to hand make the item. Usually it may take seven to ten days, but more often than not, the lead time is much faster.
A. A tracking number will be automated via email to the customer with 48 hours of the item shipping. If the item is being made it may be 7 to 10 days before you receive a tracking number. (see previous question).
A. Although we try to keep all of our items in stock, there may be handmade items that must be created in our shop or ordered from one of our offsite artisans. Some items may also require resizing. Please allow 7-10 business days on these orders.
A. When an email is issued, it will state whether or not it is UPS, USPS, or FedEx.
A. Yes. You must have proper business credentials and a website. Call
1-800-417-0024 or go to
Dealer Sign Up to become eligible for drop shipping.
BUYING / SELLING / CUSTOMER SERVICE
Buying / Selling / Customer Service Questions and Answers
A. Customer service hours are from
9:30am to
3:30pm MST, Monday through Friday call;
1-800-417-0024 Ext 103. To email customer service go to
Contact Us or email
customerservice@alltribes.com.
A. (800) 417-0024 or (480) 963-2284 Seven days a week 7:00am to 8:00pm MST.
A. "NO QUIBBLE GUARANTEE" Protects You! If you don't like your product return it within 15 days of the purchace date and we will give you merchandise credit. No Questions Asked, You are the final Judge.
CUSTOM ORDERS ARE NON-RETURNABLE & NON-REFUNDABLE"
A. Yes. Specializing in Native American Jewelry and art, we have a number of qualified silver smiths and artists to repair most Native American Jewelry and art items. If you would like your jewelry or art repaired, contact repairs@alltribes.com.
A. Contact customer service at customerservice@alltribes.com.
A. If you spoke with a sales representative, contact that person directly. If you did not speak with a sales representative, please contact customer service at 1-800-417-0024 or email at customerservice@alltribes.com
A. If for any reason you are not satisfied with your purchase, return it undamaged, within 15 days, for a 100% Merchandise Credit, on it's purchase price. No Questions Asked. You are the final Judge.
A. Forms of payment include Cash (walk in only), check, money order, Paypal, and major credit cards including American Express, Discover, Master Card, and Visa.
A. Yes.
Sign up for our
Dealer Program if you are interested in selling our product in your store.
A. Yes. To inquire about our affiliate program please contact kadams@alltribes.com.
A. If you live in the state of Arizona, 8.8% sales tax will be applied to your purchase. Orders placed from any other state/country, will not be charged sales tax.
A. Yes. Please contact the sales department at 1-800-417-0024 Ext. 107.
A. Yes. Please email all appraisal inquires to appraisals@alltribes.com.
A. The days of 30, 60, and 90 have passed; however, depending on the status of the business relationship, it may be possible. Please contact kadams@alltribes.com.
A. Yes. Please contact kadams@alltribes.com regarding Ebay opportunities.
A. Yes. Please contact richard@alltribes.com.
A. Yes. Please contact kadams@alltribes.com for additional information.
A. Yes. Contact kadams@alltribes.com.
A. Yes. For more information, please contact kadams@alltribes.com.
A. Yes. Contact kadams@alltribes.com.
A. "Two for One" means when you buy one you will get an extra one for free. So, if you want two of a certain item that's in our "Two for One" category put a quantity of one in your cart before you check out.
A.When you order a piece of jewelry make sure to leave your size specifications in the 'comment box' as you check out. And be specific, all custom made orders are NON-REFUNDABLE and NON-RETURNABLE
A. The best way to measure to measure your wrist is with a cloth measuring tape or a string and ruler. Please request the exact circumference of your wrist. Do not compensate the size you believe you have. Our artist know how to make the correct size and it depends on the style of bracelet as well.
A. When you get to the end of your order the last step you will be able to put any comments and sizes in a comment box provided.
A. Yes. Specializing in Native American Jewelry and art, we have a number of qualified silver smiths and artists to repair most Native American Jewelry and art items. If you would like your jewelry or art repaired, contact repairs@alltribes.com.
A. Yes. We can customize all types of Native American jewelry such as belt buckles, bolo ties, bracelets, and necklaces. Please contact custombuiltjewelry@alltribes.com.
A. Yes. We buy all types of Native American Indian Jewelry. Please contact or send pictures torichard@alltribes.com or call 1-800417-0024 Ext: 115.
A. Yes. We are always willing to trade merchandise. Please contact or send pictures torichard@alltribes.com or call 1-800417-0024 Ext: 115.
A. A hallmark is a stamp used to identify an artist's work. Prior to 1974, the majority of Native American jewelry did not have hallmarks because it was not made for resale. Native American jewelry and artworks were made by tribal members for themselves and their families. These items were often traded for other products. visit out
Native American Wiki for additional information on Native American artist hallmarks.
A. Do not try to bend or force the bracelet on to the wrist. This could cause the stones to loosen, crack, or fall out. It can also cause bends in the silverwork. Call customer service immediately at 1-800-417-0024, if you are uncomfortable or unsure how the bracelet should fit.
A. Copper bracelets are said to be used to stabilize and balance the flow of blood within the body, helping to increase circulatory functions when necessary. They aid in the treatment of arthritis, bursitis, and rheumatis and as a stimulate to the metabolic process. To find out more information, visit our
Native American Information site.
A. During tough economic times, Native Americans pawned their jewelry at a trading post for food and staples for themselves and their animals. As tourists discovered these items, the Native Americans realized their potential to make money; therefore, they began to sign their pieces. for more information
check here.
A. Inlaid jewelry is when stone are cut to perfection and are usually smooth and flush with the silver around the stones. The Zuni tribe is well renowned.
A. Yes. We are always willing to trade merchandise. Please contact trade@alltribes.com or call us at 1-800-417-0024 Ext. 115 and ask for Richard.
A. Yes. We buy all types of Native American Jewelry. Please contact sellingmyjewelry@alltribes.com or contact us at 1-800-417-0024 Ext. 115 and ask for Richard.
A. Overlay jewelry is usually when the piece consist of two sheets of silver where the top piece is cut to precision and creates a collage or shape. For additional info refer to our
Native American Wiki
NATIVE CRAFTS
Native Craft questions (Bows, Arrows, Peace Pipes, Tomahawks, Dream catchers, etc.)
A.In the Ojibwa (Chippewa) culture, the dreamcatcher or dream catcher is the inanimate form of the word for "spider" or bawaajige nagwaagan meaning "dream snare". The Dreamcather is a handmade object based on a willow hoop, on which is woven a loose net or web. The dreamcatcher is then decorated with personal and sacred items such as feathers and beads.
A. The medicine wheel or hoop is symbolic of "the never-ending cycle of life." It has no beginning and no end. Tribal healers and holy men have regarded the hoop as sacred and have always used it in their ceremonies. Its significance enhanced the embodiment of healing ceremonies.
A. The medicine wheel, originating from Native American traditions, is also referred to as Sacred Hoop.
A. The Talking Stick was used as a courtesy tool not to interrupt a chief when he was speaking. Once the chief was done talking it was then passed to the next member who wished to speak. The stick was a ceremonial item and was usually decorated with eagle feathers, buckskin, fur and crystals to show its significance.
A. There are thousands of Native American tribes, and each individual tribe may have a different meaning for the same symbol. For more information, visit our Native American Information Wiki page on
Native American Symbols.
TURQUOISE
Turquoise Questions
A. No, Magnesite is magnesium carbonate. Turquoise Magnesite is dyed the color of turquoise.
A. Often times, a piece of Native American jewelry is a hand made, one of a kind piece. Usually, we shoot a photo of a product to show the design of the piece and serve as a representation of the one of a kind piece of hand made jewelry you'll receive. No two Turquoise stones are ever exactly the same; therefore, the matrix and/ or shape of the Turquoise stone may vary from piece to piece.
A. Refer to our information page on
Turquoise
A. Yes. After being in the business for more than 35 years, we have a direct relationship with many of the mines in the Southwestern United States.
A. Although turquoise is primarily found in the southwestern United States, it can also be found in Africa, Persia, China, the Middle East, and smaller amounts have been found in other regions. To find out more visit our
Turquoise Information page.
A. Depending on the source turquoise has been around for thousands of years and has different meanings for different civilizations. To learn more visit our
Turquoise Information page.
